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We are rolling out a new feature that allows staff to securely release print jobs to certain copiers in their building. Please take a look at the information below to familiarize yourself with this process.

Sending a Print Job to a Copier

There are no changes necessary on your computer to enable secure printing. When you send a print job to a copier that supports Secure Printing, you will see a pop-up box that looks similar to the one below:

image-20240116-205513.png

If you choose Release, the job will print immediately just like your jobs have in the past. However if you choose Hold, the job will not print until you release it using the directions below.

Releasing a Print Job

There are three ways to release a print job.

To release a print job, the computer from which you printed must be turned on and connected to the HSE network.

Release Print Job from the Copier

On the copier, the Printerlogic app will be running when you approach it. You will tap the > on the right side of the screen to display the login prompt. Your username is the same as your HSE login and the PIN is your employee id number (not your HSE password).

Once you login, you’ll be presented with the copier control panel. Tap the “App” button on the screen to get to the print job release screen. Simply select the job(s) you want to print and tap the print button.

Release Print Job from the Mobile App

The PrinterLogic mobile app is available for both iOS and Android. When you use the app for the first time, it will prompt for your Printerlogic address, which is https://hseschools.printercloud.com. You will then login using your HSE email address and HSE password.

Once logged in, you will see your available print jobs. Simply select the job(s) you want to print and tap the print button.

You can also quickly access your print job by tapping the QR code button in the app and scan the QR code on the copier. This will open your app directly to the correct copier you are standing at.

image-20240116-210700.png

Release Print Job from a Web Browser

While not recommended, the final option is to use a web browser on your laptop to open the print job release page. This can be done by going to https://hseschools.printercloud.com/release and signing in. You can then select the print job(s) you want to release.

Accessing the Copier for Copying/Scanning/Faxing

While Printerlogic has always tracked page counts for when things are printed, it now tracks copies as well. In order to unlock the copier, you will need to sign in with your username and PIN to access the copy/scan/fax functionality. Once signed in, you will see the copier screen that you’ve usually seen in the past - everything will still work exactly the same!

If you don’t see the copy screen like you expect, tap the Menu button on the copier and it should return you to the “home screen”

Once you’re done using the copier, press the Access button on the copier to log out. If you forget, don’t worry - it will automatically log you out after about a minute.

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