Two-factor authentication

Owned by Nicholas Drumm (Deactivated), created
Last updated: Oct 02, 2023
2 min read

This article explains two-factor authentication (also known as 2FA, or multi-factor authentication or MFA), and how it is used in HSE Schools.

 What is it?

Two-factor authentication is a means of verifying account login attempts. While it is always advisable to have a strong password, having a second requirement for logging into an account is safer and more secure.

The second part of two-factor authentication can take many forms, but in HSE Schools the two predominant forms are:

  1. Text (or SMS)-based codes

  2. Authenticator apps on mobile devices

 Why does this matter?

HSE Schools requires two-factor authentication to be used whenever accessing an account while NOT in an HSE school building and connected to our internet. You will NOT need to use two-factor authentication while connected to internet in an HSE building.

Note that the actual connection to HSE internet is what determines whether or not a code is required. A cell phone used within an HSE building will still require a code, for example, as long as it is still only connected via a cellular network.

 How do I set it up?

You MUST set up two-factor authentication for the first time while in an HSE building and connected to HSE internet. It is not possible, for security reasons, to configure two-factor authentication while offsite.

You will be prompted to set up two-factor authentication the first time you attempt to log in to any new HSE account. You will be asked to choose which method you prefer.

  • Follow the prompts to set up text (or SMS-based) code verification, entering your phone number and entering the test code that you receive.

  • For authenticator app verification, you will download the app of your choosing (Microsoft typically refers to their own app for such purposes). Then, follow the prompts to either scan a QR code or enter a test numeric code that the app generates. For more information on using Microsoft’s Authenticator app, please click here.

 How does it work?

The following steps apply AFTER initial setup of a method to receive codes.

  • After logging into an HSE account successfully using only your password initially, you will be asked to verify your account with a numeric code.

  • Consult your mobile device to retrieve the code, and enter it when requested.

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