Saving Documents and Document Recovery - OneDrive

Saving Documents and Document Recovery - OneDrive

We understand the importance of ensuring important documents are stored properly to use at your convenience. All HSE staff and non-staff accounts are issued 1TB of storage in OneDrive. This article shares how utilizing HSE provided OneDrive can benefit you.

 What is OneDrive?

OneDrive is a Microsoft provided cloud storage service that allows users to save documents, access from any device, and share/collaborate with trusted users. For example, OneDrive for work or school allows HSE accounts to upload documents to view on any device by logging in using your HSE email credentials. To access OneDrive please see How to Access OneDrive Cloud Storage.

There are other cloud storage providers such as Google Drive - HSE is unable to provide support with any other cloud storage provider/ and or device (e.g. USB/external hard drives).

Benefits of Saving Documents to OneDrive

There are many benefits of saving your documents to OneDrive:

  • 1TB of storage - Documents saved in the cloud vs. directly on your device that has limited storage space.

  • HSE Technical Support - Lost or missing files? We can help!

  • Easily share items with other people - Allow others to edit or view only.

  • Files will be secured if your physical device is accidentally damaged.

While the choice is up to you, OneDrive will provide you with the peace of mind knowing your documents are secured in the cloud.

Recovering Files Deleted from OneDrive

Recovering Files

Beginning Early May 2026 When a file that is locally available on a device is deleted from the cloud, it will no longer appear in the local Recycle Bin on Windows or Trash on macOS. Recovery will instead be available from the OneDrive or SharePoint web recycle bin, depending on where the file was stored. Files deleted locally on the device will continue to appear in the local Recycle Bin or Trash as they do today.

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To Recover Cloud Stored Files:

  • Access OneDrive or SharePoint Online (e.g. www.Outlook.com)

  • Locate “Recycle Bin”.

  • Select file you wish to recover (Available up to 93 days after deletion).

  • Click “Restore”

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Recovering a deleted file from OneDrive online

If you get an email or notification saying "[Folder name] was removed from your OneDrive" it means that a shared folder was deleted. You will not be able to restore or recover a folder shared with you. If you shared a folder with other people and they deleted its contents, you can find the contents in your recycle bin.

 

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